Deliveries, returns, and right of withdrawal

Availability

Club Barbara pieces are offered as long as they are visible on the website www.clubbarbara.fr and within the limits of available stocks.

In case of unavailability of product after placing the buyer's order, he will be informed by email as soon as possible. The buyer's order will be automatically cancelled and no bank debit will be made. If a bank or Paypal debit has been made, it will be automatically refunded by the same means of payment used.

Delivery and reception

Club Barbara offers delivery in mainland France, by tracked Colissimo and Mondial Relay.

Orders are shipped to the address provided by the buyer on Fridays of each week (excluding exceptional periods which will be announced in advance).

Orders are shipped within 5 business days.

The buyer will receive the items he ordered at the address he indicated during the ordering process. If there is a delay, an email will be sent to the buyer to notify him. Any problem or delay in transport is not the responsibility of Club Barbara. It will then be up to the buyer to lodge a protest with the postal and delivery services.

Upon receipt of the products, the buyer will ensure that the products comply with their initial order. Once the order has been received, the buyer must report any anomalies (missing and/or damaged products) to contact@clubbarbara.fr on the same day as the package is received, or at the latest one working day after receipt.

If an item arrives damaged, please let us know upon receipt by sending us an email to contact@clubbarbara.fr , attaching a photo of the shipping box (carrier label visible) and the item in question.

We will provide a compensation solution as quickly as possible.

Given the rarity and uniqueness of each piece offered on the Club Barbara website, no exchanges will be made.

Right of withdrawal

In the event of exercising the right of withdrawal, Club Barbara will reimburse the sums paid (direct return costs and additional delivery costs payable by the buyer) within 14 days. following the sending of the withdrawal request, and via the same means of payment as that used when ordering, by first sending the request to contact@clubbarbara.fr

Returns must be made in their original condition and complete (original packaging) within 14 days of delivery, starting from the day of receipt of the customer's goods at: CLUB BARBARA, 327 chemin de l'Anglore 34200 SETE, FRANCE.